$20 per client. Everything included.
One flat rate per client, everything included. You pay for the clients you switch on, and nothing else.
Built by the team that automated IT for Indeed, Webflow, OpenGov, and National Geographic.
Two plans
Standard covers most MSPs. Enterprise is for teams past 100 clients that need more.
For MSPs with up to 100 clients.
- Autonomous L1 and L2 ticket resolution
- Voice agent for inbound calls
- Chat in Teams and Slack
- All PSA, RMM, and M365 integrations
- Unlimited technicians
- Failed attempts are free
For MSPs past 100 clients that need more control and support.
- Everything in Standard
- SSO and API access
- Custom SLAs
- Dedicated CSM
- Security review and custom DPA
What Rallied handles
FAQ
What counts as an active client?
A client you've connected to Rallied and switched on. We count it automatically from the tenants you connect, so you never report a number. Clients you haven't switched on are free.
What if I turn a client off, or add one mid-month?
Add one mid-month and it's free until your next bill. Turn one off and it drops from your count at the next cycle. You only pay for what's switched on.
Is there a minimum or a base fee?
No base fee, no seat licenses, and no minimum. $20 per active client is the whole bill.
What's included at $20?
Everything: ticket resolution, chat in Teams and Slack, the voice agent, and every integration. Unlimited technicians. Voice is included, not an add-on.
Do failed tickets cost extra?
No. You pay per client, not per ticket. If Rallied can't fully resolve something, there's no extra charge.
What happens above 100 clients?
Nothing changes on your side. Billing continues at $20 per client while we reach out about Enterprise pricing.
Watch Rallied resolve your clients' tickets this week.
14-day free trial, no credit card. Connect a client tenant on Monday, watch it work by Tuesday.